Privacy Policy for VeilFang

Effective Date: January 14, 2026
Website: https://www.veilfang.com
Company Name: VeilFang Solutions LLC (“VeilFang”, “we”, “us”, “our”)

We respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit veilfang.com and any related pages or services that link to this policy (collectively, the “Site”).

If you do not agree with this Policy, please do not use the Site.

1) What Information We Collect

a) Information you provide directly

• Contact details (e.g., name, email, phone) when you submit a form, request a quote, or contact us.

• Content you submit (e.g., project details, messages, attachments).

• Newsletter preferences when you subscribe/unsubscribe.

b) Information collected automatically

• Usage & device data: IP address, browser type, device identifiers, operating system, pages viewed, links clicked, referring/exit pages, timestamps, approximate location (derived from IP), and similar technical data.

• Cookies and similar technologies to enable core features, remember preferences, analyze traffic, and measure performance (see Section 7 “Cookies & Tracking”).

c) Information from third parties

• Analytics providers (aggregated usage metrics).

• Email and form processors (to deliver messages and manage subscriptions).

• Embedded content providers (e.g., fonts, video, social embeds) which may collect data per their own policies.

We do not intentionally collect sensitive personal information (e.g., health, precise geolocation, financial, or government IDs) via the Site.

2) How We Use Your Information

We use your information to:

• Operate, maintain, and improve the Site and our services.

• Respond to inquiries, provide quotes, and deliver customer support.

• Send you updates, newsletters, and marketing communications (you can opt out anytime).

• Monitor performance, debug, prevent fraud and abuse, and ensure security.

• Comply with legal obligations and enforce our terms.

3) How We Share Information

We may share information with:

• Service providers/Processors that help us run the Site (hosting, analytics, email, form processing, security, customer support).

• Professional advisors (legal, accounting, security).

• Authorities where required by law, legal process, or to protect rights, safety, and property.

• Buyers/Successors in a merger, acquisition, or asset sale (your info may transfer as part of the transaction).

We do not sell personal information for money. Under California law, some uses of analytics or advertising cookies can be considered a “sale” or “sharing”. See Section 10 for your rights and choices.

4) Data Retention

We keep personal information only as long as necessary for the purposes described in this Policy—typically:

• Contact form submissions: up to 24 months after last interaction (unless required longer for legal reasons).

• Analytics data: per our analytics provider’s default retention window (commonly 14–26 months, sometimes shorter).

• Newsletter data: until you unsubscribe or your email bounces persistently.

5) Security

We use reasonable and appropriate technical and organizational safeguards to protect personal information (e.g., HTTPS/TLS, access controls, logging, least-privilege practices). No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

6) Children’s Privacy

The Site is not directed to, and we do not knowingly collect personal information from, children under 13 (or under 16 in the EEA/UK). If you believe a child has provided personal information, please contact us to delete it.

7) Cookies & Tracking Technologies

We use:

• Essential cookies for core Site functionality and security.

• Preferences cookies to remember settings.

• Analytics cookies to understand traffic and improve the Site.

• Embedded content (e.g., videos, fonts, map tiles), which may set their own cookies.

8) Third‑Party Links & Embedded Content

Our Site may link to third-party websites or include embedded content (e.g., videos, forms, social media). These third parties operate under their own privacy policies. We are not responsible for their practices.

9) International Data Transfers

If you access the Site from outside the United States, your information may be processed in countries that may have different (and possibly less protective) data protection laws than your country.

10) Your Privacy Rights & Choices

Subject to applicable law, you may have the right to:

• Access, Correct, Delete, Object, Restrict, Portability, and Withdraw consent.

• Opt out of sale/share (California): You may direct us to not sell or share your personal information for cross‑context behavioral advertising.

How to exercise your rights:
Email us at info@veilfang.com. We may need to verify your identity.

11) California Notice (CCPA/CPRA)

If you are a California resident, see Section 10 for your rights. We do not sell personal information for money. Some analytics/advertising cookies could be deemed a sale or sharing under CPRA. You can opt out via our cookie banner or by contacting us.

12) EEA/UK/Swiss Notice (GDPR)

If you are in the EEA/UK/Switzerland, VeilFang Solutions LLC is the controller of personal data collected via the Site.

13) Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective date” at the top indicates when it was last revised.

14) Contact Us

If you have questions or requests, please contact:
Email: info@veilfang.com